Terms & Conditions

1. Scope of Services

This invoice covers the media buying, campaign management, strategy, optimization, consultation, and any additional services specified within the invoice or agreed upon in writing.

2. Payment Terms

• Payment is due according to the due date stated on this invoice.
• Work may not commence until payment has been received unless otherwise agreed in writing.
• Late payments may result in suspension of services until all outstanding balances are settled.

3. Advertising Budget

• Advertising spend is separate from service fees unless explicitly stated.
• The Client is solely responsible for funding advertising platforms (including but not limited to Meta, Google, TikTok, LinkedIn, and others).
• The Service Provider is not responsible for advertising charges imposed by third-party platforms.

4. No Guaranteed Results

Marketing performance depends on numerous factors outside the Service Provider's control. Therefore:

• No guarantees are made regarding sales, revenue, leads, return on ad spend (ROAS), conversions, or any specific business outcome.
• Past performance does not guarantee future results.

5. Client Responsibilities

The Client agrees to:

• Provide accurate business information.
• Supply required creative assets, branding, product information, and approvals in a timely manner.
• Maintain compliance with applicable laws and advertising platform policies.
• Respond to requests for approvals without unreasonable delay.

Delays caused by the Client may affect campaign performance and delivery timelines.

6. Campaign Approval

The Client is responsible for reviewing and approving all advertisements, creatives, copy, targeting, and landing pages before publication where approval is requested.

7. Intellectual Property

Unless otherwise agreed:

• The Client retains ownership of materials they provide.
• The Service Provider retains ownership of proprietary methodologies, strategies, templates, systems, scripts, workflows, and internal documentation.
• Upon full payment, the Client receives a license to use any deliverables specifically created for their business unless otherwise stated.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information received during the engagement.

9. Limitation of Liability

To the fullest extent permitted by law:

• The Service Provider shall not be liable for indirect, incidental, consequential, special, or punitive damages.
• Total liability shall not exceed the total amount paid by the Client under the applicable invoice.

10. Third-Party Platforms

The Service Provider is not responsible for:

• Account suspensions.
• Ad disapprovals.
• Platform outages.
• Policy changes.
• Algorithm updates.
• Changes made by advertising platforms.
• Actions taken by payment processors.

11. Refund Policy

Unless otherwise agreed in writing:

• Service fees are non-refundable once work has commenced.
• Time spent on strategy, campaign setup, consultation, optimization, research, and reporting is billable.

12. Cancellation

Either party may terminate ongoing services with written notice. The Client remains responsible for payment of all services performed prior to termination.

13. Force Majeure

Neither party shall be liable for delays or failure to perform resulting from circumstances beyond reasonable control, including natural disasters, internet outages, governmental actions, cyberattacks, or platform disruptions.

14. Governing Law

This agreement shall be governed by the laws of the jurisdiction specified by the Service Provider unless otherwise agreed in writing.

15. Acceptance

Payment of this invoice constitutes acceptance of these Terms & Conditions unless a separate written agreement supersedes them.

Chargeback Protection

The Client agrees not to initiate chargebacks or payment disputes without first providing written notice and allowing the Service Provider a reasonable opportunity to resolve the issue. Unauthorized chargebacks may be contested using this invoice, associated communications, and proof of services rendered.

Collection Costs

The Client agrees to reimburse reasonable costs incurred in collecting overdue amounts, including legal fees, collection agency fees, and court costs where permitted by law.

Independent Contractor

The Service Provider acts as an independent contractor. Nothing in this agreement creates a partnership, joint venture, employment relationship, or agency.

Electronic Acceptance

Electronic payment, electronic signature, or written confirmation shall constitute acceptance of these Terms.

Portfolio Rights

Unless the Client requests confidentiality in writing before project commencement, the Service Provider may reference completed work for portfolio and marketing purposes without disclosing confidential information.

Communication

Official communications regarding services, approvals, disputes, or termination must be made through email or another mutually agreed written communication channel.

If you have questions about these Terms, you can reach us at inquiry@yousefsherif.com.